Customer service: Where did it go? - KPLC-TV

Customer service: Where did it go? KPLC-TV "I've had a problem with that once where the customers got belligerent-yeah pretty much like cussing and saying they weren't gonna pay their tab," said Jordan Dougherty, a server for almost nine years at Harlequin Steaks and Seafood in Lake Charles. and more »

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